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Cancellation and Refund

CANCELLATION AND REFUND

 

Enriched Publications Private Limited believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

1.    Cancellations will be considered only if the request is made within 10 Days of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

2.    "There is no cancellation of orders placed under the Same Day Delivery category.

3.    These are limited occasion offers and therefore cancellations are not possible. ENRICHED PUBLICATIONS does not accept cancellation requests for damaged issues of the journal.

4.    However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.In case of receipt of damaged or defective issues of the journal, please report the same to the Enriched Publications Editorial Office. The request will, however, be entertained once the Enriched Publications Office has checked and determined the same at its end. This should be reported within 21 days of receipt of the issues.In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of the Enriched Publications office within 24 hours of receiving the issue. The Enriched Publications office after looking into your complaint will take an appropriate decision.

5.    Refund PolicyWhen you buy our products/services, your purchase is final and there is no money-back guarantee or refund. If you are, for any reason, not entirely happy with your purchase, we will cheerfully examine the case based on merit in each case